Cancelling a booking

How to cancel

The easiest way to make a change to your course booking is to email us at Smart@mercia-group.com
When can the change be made?

Our full terms and conditions can be found here www.mercia-group.com/terms-conditions. During the current uncertain times, our 14-day cancellation policy will be waived until further notice.
What if you do not tell us?

If you do not tell us that you would like to a change a booking and fail to attend on the course day no credit will be raised.